Navigating the Logistics
Billing, rates, reimbursement, calling people on the phone?! It is all kind of overwhelming if we are honest. Let's talk it out together to find out the next best steps.
It is helpful to check your benefits before we begin so you feel clear on your coverage. I encourage all of my clients to check with their insurance of Out-Of-Network reimbursements before beginning therapy.
General Practice Info
Common Inquiries
How do sessions work—are they in person or virtual?
I provide both local and online care. For in-person visits, I am located at Hope & Wellness Healing Center (3500 Boston St, Suite 432) in Baltimore. Virtual sessions are hosted via a secure platform through Simple Practice and are available to any resident of Maryland, ensuring you can connect comfortably from your own safe space.
What can I expect during my intake session?
Before your first visit, you will spend about 15 minutes completing initial forms and questionnaires to help us prepare. The intake appointment lasts approximately 90 minutes and is structured as a natural conversation where we explore various aspects of your life. I encourage you to set boundaries from the start; you only share what you are ready to discuss. During the final 15 minutes, we will collaborate on a clear treatment plan to ensure we are aligned with your personal goals. This structured approach helps us stay focused on your healing from day one.
Are sliding scale options available?
At this time, I do not have any open sliding scale or pro-bono availability.
Common Inquiries
General Practice Info
Why can't I use my insurance for Extended/Intensive Sessions?
Short answer: because insurance doesn't work how we need it to. Services over 60 minutes are not considered billable by insurance and must be billed private pay.
What payment options do you accept?
I accept private pay via all major credit cards, as well as Health Savings Account (HSA) and Flexible Spending Account (FSA) cards. Clients are typically enrolled in Autopay so that they are billed the same day of the provided service. Payment for private pay clients is through Simple Practice while insurance based clients are billed through Headway.
Payment &
Insurance
Standard individual 53-60 minute therapy sessions are $200. EMDR Intensives utilize a different rate structure based on the length and depth of the work. I believe in financial transparency and am happy to discuss these details during your initial consultation.
What are your standard fees?
I accept private pay via all major credit cards, as well as Health Savings Account (HSA) and Flexible Spending Account (FSA) cards. Clients are typically enrolled in Autopay so that they are billed the same day of the provided service. All payment is through Simple Practice EHR.
Can I use my out-of-network insurance benefits?
Yes. If you have out-of-network benefits and I am an out-of-network provider, I can provide you with a monthly Superbill (a detailed receipt) that you can submit to your insurance company for potential reimbursement for 16-60 minute sessions. I recommend calling your provider to verify your specific coverage for CPT code 90837.
Still have questions?
Navigating payment and insurance can be overwhelming. I am here to help. Reach out with any remaining questions about my process or policies.
Prefer email?
Reach me directly at:
rbrady@radianthopecounseling.com